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Change a User's Password

Do a manual update or request a change

Barry Thomson avatar
Written by Barry Thomson
Updated over 6 months ago
  • Feature: Manage a user's account password.

  • Use: Admins with permissions can manually change another user's password or send the user a request to update the password themselves.

Prerequisites

Admins must have proper group-level permissions. To enable this feature, go to the side menu and select Manage > Permission Manager. Go to Menus > Web Menu > Manage and check the User Manager box.

Changing a user password manually

Go to the side menu and click Manage > User Manager. Locate a user in the table and click the key icon. A menu displays.

Select Change Password and complete the form. Nektar updates the password and sends the user an email notification. However, the message does not contain the new password. The user needs the new password for their next login.

Requesting a change

Select Reset Password. Nektar sends the user an email with a request to change their password. The user can continue using the current password.


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